Answers,
no rep call required.

Our MOQ is 50 units for most products (mailer boxes, shipping boxes) and 100 units for poly mailers, tissue paper, business cards, packaging inserts, and stickers.

Submit a quote request on our Get a Quote page. We respond within 4 business hours with pricing and specs. Once you approve, we send a free digital proof within 24h, and production begins after your approval.

Yes. We handle multi-product orders all the time. Just note it in your quote request and we'll combine shipping where possible.

Yes — request a free physical sample kit on our Free Samples page. We ship unbranded samples of all major product types so you can assess material and print quality before committing.

Absolutely. We store your approved files. Reorders use the same artwork, same specs — just let us know the quantity and we'll turn around a quote same day.

We accept AI, PDF, EPS, and PSD files. Files must be at least 300 DPI at final print size, in CMYK color mode, with 3mm bleed on all sides.

We don't offer in-house design, but we provide free dieline templates for every product. Most customers use a freelance designer or Canva with our template, then send us the finished file.

Yes, always free. A digital proof is a PDF showing exactly how your artwork will look printed on the final product — with dimensions, bleeds, and fold lines. We send it within 24h of order confirmation. Production only starts after you approve.

We offer a color-matched guarantee. If the final product has significant color deviation from the approved proof, we reprint at no charge.

Standard turnaround is 8–10 business days after proof approval. Rush production (6–7 business days) is available for most products at an additional charge.

Express shipping to the US takes 5–8 business days. To Canada and UK, 7–12 days. To Australia and Europe, 10–14 days.

We ship to 50+ countries. If your country isn't listed, contact us — we often have solutions for unlisted destinations.

Yes. Just provide the 3PL address in your order. We include packing lists and can adapt labeling to most 3PL requirements.

We're factory-direct from Shenzhen — we work with the manufacturers directly, with no distributor or middleman in between.

The prices shown are estimates for standard sizes and finishes. Final price depends on your exact size, material, finish, and quantity.

We accept major credit cards (Visa, Mastercard, Amex), bank transfer (ACH/wire), and PayPal. Net-30 terms are available for agencies and established accounts.

No setup fees, no plate fees, ever. The quoted price is the total price.